latest update: 22 july 2026
Privacy Policy
Last updated: 29 October 2026
Tidora Consulting FZE ("Tidora", "we", "us" or "our") respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains what information we collect, why we collect it, how we use it, who we may share it with, and the choices available to you when you interact with our website, services, communications or digital platforms.
This policy applies to visitors to tidoraconsulting.com, prospective clients, clients, partners, suppliers and other individuals who interact with Tidora.
1. Who We Are
Tidora Consulting FZE is a brand and creative consultancy based in the United Arab Emirates, working with businesses and organisations in the UAE and internationally.
Our services include brand strategy, repositioning, rebranding, market expansion, creative execution, digital experiences, content, communications and related consulting services.
For privacy related enquiries, you can contact us at:
Tidora Consulting FZE
Dubai, United Arab Emirates
Email: hello@tidoraconsulting.com
Website: tidoraconsulting.com
Information We Collect
The information we collect depends on how you interact with Tidora.
Information you provide to us
You may provide information when you:
• complete a contact or enquiry form
• request a proposal or consultation
• become a client
• subscribe to communications
• communicate with us by email, WhatsApp, social media or another platform
• participate in a survey, workshop, event or consultation
• provide information as part of a project or engagement
This information may include:
• your name
• email address
• telephone number
• company name
• job title
• country or location
• project information
• business information
• messages and correspondence
• billing and transaction information
• information contained in documents or materials you provide to us
Information collected automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies.
This may include:
• IP address
• browser type
• device type
• operating system
• pages visited
• referring website
• approximate geographic location
• time spent on the website
• interactions with pages, buttons and forms
• marketing or advertising attribution information
We use this information to understand how people use our website and improve its performance and effectiveness.
How We Use Your Information
We may use personal information to:
• respond to enquiries
• provide our services
• prepare proposals, contracts and project documentation
• communicate with clients and prospective clients
• manage client relationships
• process payments and maintain business records
• operate and improve our website
• understand how visitors interact with our website and content
• measure the effectiveness of marketing and advertising
• provide relevant marketing communications where permitted
• manage our internal operations and systems
• protect our website, systems and business from misuse or security threats
• comply with legal and regulatory obligations
We may also use aggregated or anonymised information for research, reporting, planning and business analysis where that information no longer identifies an individual.
Legal Basis for Processing
Where applicable law requires a legal basis for processing personal information, we may rely on:
Consent
Where you have given us permission to process your information for a particular purpose.
Contractual necessity
Where processing is necessary to enter into or perform a contract with you.
Legitimate business interests
Where processing is reasonably necessary for operating, improving or protecting our business and those interests do not override your rights.
Legal obligations
Where we are required to process or retain information under applicable law.
Where processing is based on consent, you may withdraw your consent where applicable.
Cookies and Analytics
Our website may use cookies and similar technologies to operate correctly, understand website activity and improve our marketing.
These technologies may help us understand information such as which pages people visit, how visitors arrive at the website and which content or campaigns generate enquiries.
Depending on the technologies currently active on our website, we may use third party analytics, advertising or marketing services.
Where required by applicable law, we will request consent before placing non essential cookies or similar technologies on your device.
You can also control cookies through your browser settings.
Advertising and Social Media
Tidora may use advertising and social media platforms to promote our services and understand the effectiveness of our campaigns.
These platforms may process information about your interaction with our website or advertisements according to their own privacy policies.
This may include platforms operated by companies such as Meta, Google, LinkedIn, TikTok or other advertising and technology providers that we use from time to time.
We do not control how third party platforms independently process information collected through their own services.
How We Share Information
We do not sell your personal information.
We may share information with trusted service providers where necessary to operate our business or provide our services.
These may include providers supporting:
• website hosting
• cloud infrastructure
• analytics
• customer relationship management
• email and communications
• project management
• payment processing
• accounting
• advertising
• automation
• data storage
• artificial intelligence and productivity tools
• professional or legal services
We expect service providers handling personal information on our behalf to use appropriate safeguards and process information only for legitimate purposes.
We may also disclose information where required by law, regulation, court order or a competent governmental authority.
International Data Transfers
Tidora works with clients, partners and technology providers across different countries.
As a result, personal information may be processed or stored outside the United Arab Emirates.
Where required, we take reasonable steps to ensure that international transfers of personal information are made using appropriate safeguards and in accordance with applicable data protection requirements.
Client Data
During our work, clients may provide Tidora with information, documents, customer insights, research, analytics, account access or other materials required to complete a project.
We treat client information as confidential and use it for the purpose of delivering the agreed services and managing the client relationship.
Where Tidora processes personal information on behalf of a client, the client may remain responsible for determining the purposes for which that information is processed.
Artificial Intelligence and Digital Tools
Tidora may use artificial intelligence, automation and other digital tools as part of our internal operations and service delivery.
Where such tools are used, we aim to apply reasonable safeguards to protect confidential and personal information.
We do not intentionally use confidential client information to train publicly available artificial intelligence models unless the client has authorised such use or the relevant service provides appropriate protections for business data.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes and meeting legal, accounting or regulatory obligations.
When information is no longer required, we may delete, anonymise or securely dispose of it.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Rights
Depending on where you live and the laws applicable to your information, you may have rights relating to your personal information.
These may include the right to:
• request access to your personal information
• request correction of inaccurate information
• request deletion of certain information
• withdraw consent where processing relies on consent
• object to or restrict certain processing
• request information about how your data is processed
• request transfer of your information where applicable
Some rights may be subject to legal exceptions or retention requirements.
To exercise a privacy right, contact us at hello@tidoraconsulting.com.
Data Deletion Requests
You may request deletion of personal information associated with you by visiting:
tidoraconsulting.com/data-deletion
We may need to verify your identity before completing a deletion request.
Certain information may need to be retained where required for legal, contractual, accounting, fraud prevention or regulatory purposes.
Third Party Websites
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security or content of third party websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our website and services are primarily intended for businesses and professionals and are not directed towards children.
We do not knowingly collect personal information from children through our website without appropriate authorisation where required.
Changes to This Policy
We may update this Privacy Policy as our business, technology or legal obligations change.
When we make material changes, we will update the "Last updated" date shown at the beginning of this policy.
We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how Tidora handles personal information, contact:
Tidora Consulting FZE
Dubai, United Arab Emirates
Email: hello@tidoraconsulting.com
Website: tidoraconsulting.com
Governing Law
These Terms & Conditions are governed by the applicable laws of the United Arab Emirates and any relevant jurisdiction governing Tidora Consultancy L.L.C FZ.
